CLIENTS

Odoo ERP Implementation for Beefurb

OVERVIEW

Beefurb is a growing enterprise in the Middle East, specializing in refurbished laptops, mobiles, and computers. With operations across the UAE, Oman, Saudi Arabia, Qatar, and Bahrain, Beefurb imports used devices from abroad, refurbishes them in its own warehouses, and distributes them through both retail outlets and wholesale channels. The company also offers accessories sales and after-sales services, including in-warranty repairs.

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Project Overview:

Business Challenges

Before adopting Odoo ERP with Febno Technologies, Beefurb faced multiple challenges in managing its diverse business processes:

  • Refurbishment Tracking: Difficulty in monitoring the complete refurbishment cycle of laptops and mobiles—from purchase to warehouse refurbishing to resale.
  • Warranty Management: No proper system to track warranties by serial number, MAC address, or internal identifiers, leading to delays and disputes in handling returns.
  • Retail & Wholesale Billing: Lack of an integrated billing solution for outlets’ POS systems and wholesale sales channels.
  • In-Warranty Returns & Repairs: Inefficient handling of customer warranty claims and repair service tracking.
  • Inventory Control: Challenges in managing refurbished stock, new accessories, and ensuring accurate stock levels across multiple outlets.
  • Accounting Inefficiencies: Financial data was fragmented, with no consolidated view of revenues, expenses, or profitability across countries and outlets.
  • Fragmented Operations: No unified system to connect purchasing, refurbishing, sales, service management, and finance.

Febno’s Solution

Febno Technologies implemented a tailored Odoo ERP Community Edition solution for Beefurb, covering their refurbishment, retail, wholesale, finance, and after-sales operations.

The implementation included:
  • Sales Management – streamlined sales cycle for both wholesale and retail, with custom billing options for wholesale customers.

  • Purchase Management – procurement tracking of imported used devices, vendor management with purchase approvals and cost control.

  • Inventory Management – advanced stock tracking with serial and lot numbers, real-time visibility across warehouses and outlets.

  • Manufacturing (Refurbishing Process) – complete refurbishment process designed as a manufacturing workflow, quality checks at multiple stages, and warranty assignment linked with serial and MAC numbers.
  • Point of Sale (POS) – retail POS systems implemented in all outlets, integrated with inventory and warranty tracking for smooth customer service.
  • Human Resources (HR) – centralized management of employee records, attendance, and payroll.
  • Returns & Repairs Management – warranty claim tracking directly at outlets, repair notes and service workflows for in-warranty repairs, full visibility of product lifecycle from purchase to resale to after-sales service.
  • Accessories Sales – management of new accessory inventory and sales through Odoo.
  • Accounting – end-to-end financial management with multi-branch accounting, real-time tracking of sales, purchases, expenses, and profitability, consolidated reporting across multiple entities and countries, automated journal entries from POS, sales, and purchases, and compliance with regional accounting standards and tax requirements.

Our role included consultation, customization, implementation, training, and ongoing support to ensure Beefurb’s operations were fully aligned with Odoo ERP.

Results Achieved

The Odoo ERP implementation provided end-to-end business visibility and efficiency for Beefurb:

  • Refurbishment Control: The entire process of refurbishing laptops and mobiles is now tracked as a manufacturing workflow, ensuring quality and accountability.

  • Accurate Warranty Tracking: Warranties are now tied to serial numbers and MAC addresses, simplifying return handling and improving customer trust.

  • Streamlined Retail & Wholesale Billing: POS systems in retail outlets and custom wholesale billing options improved sales efficiency.
  • Efficient Returns & Repairs: Customers can now get warranty claims handled directly at the outlet with proper tracking and repair workflows.
  • Inventory Transparency: Real-time stock updates for refurbished products and accessories improved stock accuracy across outlets.
  • Integrated Financial Management: Accounting module provided consolidated reporting, automated journal entries, and real-time financial insights across multiple countries.
  • Integrated Operations: All departments—from purchasing and refurbishing to sales, finance, and after-sales service—are now unified under a single ERP system.
  • Scalability: The Odoo solution is flexible to support Beefurb’s growth as they expand operations and product lines.

Why Febno Technologies?

  • Proven expertise in ERP implementation for retail, trading, and manufacturing businesses.

  • Strong experience in customizing Odoo for unique industry needs like refurbishing workflows, warranty, and financial management.

  • Ability to deliver end-to-end consultation, implementation, and training for smooth adoption.

  • Dedicated support and continuous improvement for ERP systems.

Conclusion

With the help of Febno Technologies, Beefurb has successfully transformed its business operations by adopting Odoo ERP Community Edition. The implementation streamlined their refurbishment, sales, inventory, warranty, finance, and repair processes, enabling them to provide better customer service and scale their operations across the Middle East.

This case study demonstrates how Febno Technologies delivers tailored ERP solutions that address complex business challenges and drive measurable results.