IT Infrastructure

Unified Communication
And IP Telephony

FEBNO TELECOM SOLUTIONS

FOR ENTERPRISES WILL HELP TO SYNCHRONIZE YOUR IT SYSTEMS WITH BUSINESS GOALS WHILE ENABLING YOU TO REMAIN COMPETITIVE AND KEEP PACE WITH CUSTOMER DEMANDS

Communication is the lifeblood of any successful company. Without successful communication, you can’t provides the excellent customer service that your customers need or provide the collaboration opportunities that employees demand. Febno provides Unified Communications for Your Global Telephony Needs.

Are you using traditional, obsolete business telephony systems or out dated telephony equipment? Would you like to lower your phone bills while streamlining communications across locations and devices? If your telephony system isn’t maximizing productivity and cost-effectiveness, be a part of Febno Telecom solutions

Overview

DO YOU WANT TO GET THE BEST PRICE FROM YOUR BUSINESS TELECOMMUNICATIONS SERVICE PROVIDER?

YOU HAVE COME TO THE RIGHT

IP TELEPHONY SOLUTIONS

We provide a Complete Call center solution, which will help you optimize the time and skills of your staffs and provide better customer experience without breaking your budget.
Enjoy smart queue management, unlimited IVRs, advanced reporting tools, real-time monitoring and training capabilities of Call Center System.

OMNI-CHANNEL CONTACT CENTER SOLUTION

In our technologically advancing world, customers now expect an omni channel cloud contact centre experience that caters to their every need. We provide a fully optimized omni-channel cloud contact centre that connects everything; from live chats to social media, and SMS to your CRM system. Thus, creating a seamless customer experience to improve performance.

Enjoy your interaction with myriad of communication platforms:

⦁ WhatsApp
⦁ Facebook
⦁ Twitter
⦁ Teams
⦁ Email
⦁ Voice

 

MEDIA GATEWAYS

Media gateways help to inter-work diversely formatted voice and multi media traffic across disparate wireless, wire-line, access,core, TDM and IP networks. Originally employed by service providers as VoIP media gateways, an element of next-generation network initiatives, media gateways are now used to regulate voice and multimedia sessions.

BENEFITS

A comprehensive portfolio of services to help maximize your IT investment
Help optimizing, validating, and deploying comprehensive IT solutions
Client Experience Centers located around the world
Personal approach to each customer with consideration to thier industry specificity

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