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Cartoon Fashion Group, a renowned retail fashion brand with more than 18 retail outlets around the United Arab Emirates, has been utilizing Odoo 10 ERP for the past five years to manage their operations efficiently. With a growing number of international customers and tourists shopping in their retail stores, the need arose to seamlessly integrate their ERP system with the Planet Tax Free system to offer tax refunds to their tourist clientele.
Cartoon Fashion Group faced the challenge of efficiently processing tax refunds for tourist customers. The existing Odoo 10 ERP system didn’t have native support for interfacing with the Planet Tax Free system, which was a critical component for facilitating smooth tax refund operations. They required a customized solution to connect these two systems seamlessly.
Febno, a trusted technology solutions provider who was providing the ODOO ERP implementation and customisation support for Cartoon Fashion Group, was engaged to tailor a solution that would bridge the gap between Cartoon Fashion Group’s Odoo 10 ERP and the Planet Tax Free system. The following steps were taken:
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